Efficiency
Flying Food Group optimizes operations, ensuring swift and smooth catering services, reducing waste, and promoting efficient use of resources in every step.
Lean & Operations
Process standartization
IT / ERP
Investment in scale
Lean & Operations Transformation
The focus of our internal Lean/Operations Transformation Team at FFG is to streamline processes, reduce costs, and improve product quality. We are implementing a top-down bottom-up approach, with a primary focus on the following two key success factors of every Lean program: Leadership and Knowledge.


Process Standardization
For FFG, process standardization is a critical aspect of our food production, as it helps ensure consistent quality and safety standards are maintained across all products. It also helps to minimize the risk of recalls or legal liability due to quality or safety issues, and can improve efficiency and reduce costs over time. A successful process standardization is also a key requirement for the implementation of our ERP System. Key steps involved at FFG in process standardization are:
Process Definition
Identify critical control points in the process to control quality and safety risks. Develop procedures for effective control.
Standardization
Develop standard operating procedures (SOPs) to ensure consistency and efficiency in the process.
Employee training
Train employees on following SOPs, emphasizing their importance for product quality, safety, and ERP readiness.
Monitoring and Controling
Establish systems to monitor each step, measure KPIs, and track material, product, environment, and employee performance.
Continuous Improvement
Make adjustments to SOPs, implement new technology, and address training needs for ongoing process enhancement.
IT / ERP
FFG implemented and is continuously refining the integration of our Menu Development and our Enterprise Resource Planning (ERP) systems. Our Menu Development system helps FFG to further automate the end-to-end information flow with focus on information created for menu development. The ERP system helps FFG to manage our business processes, including production planning, inventory management, and financials, while also supporting efficiency improvements, waste reductions, and to ensure compliance with regulatory (e.g. FDA/USDA) requirements. Our ERP and Menu Development implementations have been completed for our retail customers and are currently in implementation for our airline catering business.
Investment in Scale
During the last five years, Flying Food Group has implemented a $140M+ facilities upgrade program. One target of the program was to allow our production facilities to generate higher economies of scale – further improving product consistency, reducing production cost, and increasing competitiveness.
$120M+
facilities upgrade program