In a recent interview with leading international airline industry magazine Onboard Hospitality, Flying Food Group Executive Vice President of Business Development John Long provides an insider’s view of the airline catering industry—and what it takes to build lasting customer relationships. John reflects: “It was a different culture 40 years ago. Face-to-face time was a crucial element of establishing lasting business relationships. Today, we just send an email and think it counts as a conversation”.
To continue reading the full article in PDF format, click here: Onboard Magazine Talks to Executive VP John Long